Reducing Zipform Digital’s carbon footprint
Globally recognised ISO 14001 certification is one of the most significant environmental certifications for businesses. Not only acknowledging the commitment to reducing a business’s environmental impact, it’s widely considered to be responsible for achieving sustainable success. Richard Vaughan CEO Zipform Digital, shares the story behind the endeavour to achieve this challenging certification.
18 months on: agile working at Zipform Digital
18 months ago, Zipform Digital ushered in a new, more agile way of working – ultimately creating an adaptive and collaborative workplace and inspiring value-driven partnerships with our clients. CEO Richard Vaughan and Delivery Model Owner Alexis Williams shared an update on progress.
Powerful partnerships: Leveraging AI for customer experience
Within the rapidly changing customer communications environment, the ability to harness the power of data analytics and Artificial Intelligence (AI) offers a strategic advantage to any business with the desire to change the narrative around customer churn and improve the customer experience. SmartMeasures and Zipform Digital have partnered up to provide a unique AI powered customer experience.
Charles Weiss: from physicist to software developer
As a renowned problem solver and software developer at Zipform Digital with a PhD in Physics from the University of Western Australia, Dr Charles Weiss shares his thoughts on software development as a career path.
Tim Holroyd – a recipe for success
Tim Holroyd from Zipform Digital has many years’ experience in the Customer Communications Management space within industries such as gas, electricity, banking and insurance. In this article, we find out more about his recipe for success, and what attracted him to Perth based Zipform Digital.
Direct Mail Trends for 2024
Andrea Candy from Zipform Digital discusses the top five direct mail trends for 2024 that all marketers need to read.
Building a future for customer communications
Richard Jose is a product manager at Zipform Digital. In this article he discusses what the future of customer communications looks like, including print production, client solutions, software development and why Zipform Digital is a great place to work.
Retail Energy: role of customer communications
Richard Vaughan, CEO of Zipform Digital explains what it means to have the right customer communications partner on board for energy retailers in what is an extraordinarily highly regulated industry. We work with our clients to meet the Better Bills Guideline, and find the balance between speed to market whilst addressing security concerns and procedures.