Essential Communications

Successfully implementing your Digital Transformation Strategy to engage with your customers where it matters most - via their preferred channel.

 
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Emerging technologies are focussed on reaching your customers in ways that best suit them. This provides a win-win by communicating with your customers in ways they prefer, that gives you a faster response when you need it most.
— Tony Mott, Business Communications Consultant

 

Transactional Mail

Transactional documents such as statements, bills and invoices are amongst the most important and frequent communications you have with your customers. The need for effective and timely delivery of your transactional documents is critical in today’s environment and at Zipform Digital, we enable you to communicate with your customers by their channel of choice to achieve faster responses.

 

Our Experience

Our essential mail track record dates back to 1993 which enables us to reap the benefits of experience to continually evolve and deliver to your requirements. Our document composition technology is underpinned by industry leaders and continues to adapt to the changing needs of your customers.

 

Digital Transformation

Creating a successful multi-channel experience can seem intimidating to many companies, who may wonder if the effort is worth it. The reality is that customers today expect more communication options from their service providers. 

We can help you successfully implement your Digital Transformation Strategy when you and your customers are ready.

Key benefits of a multi-channel approach to communicating with your customers include:

  • Increased customer satisfaction as they receive communications by their channel of choice.

  • Increased customer response in terms of making payment or similar actions.

  • Incorporate personalised marketing messages.